I_HeERO Project – Infrastructure Harmonised eCall European Pilot
Description
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I_HeERO addresses the pan-European in-vehicle emergency call service "eCall" based on 112, which is the common European Emergency number.
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Pre-deployment of eCall started with the EU co-funded projects HeERO and HeERO 2, i.e. Harmonised eCall European Pilot.
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ECall is a 112 emergency call triggered either manually by vehicle occupants or automatically as soon as an in-vehicle sensor detects a serious collision. When activated, eCall establishes a voice connection with the relevant Public Safety Answering Point (PSAP).
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Using the voice, a set of data is collected by the operator who gets the accurate geo-location of the collision scene, and the exact make and model of the vehicle so that the deploy team is dispatched for rescue.
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The focus will be on in-vehicle system equipment interface, Telecommunication infrastructure (specifically 112/E112 related parts) and PSAP infrastructure.
Objective
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Prepare the necessary PSAP infrastructure to realize Pan-European eCall
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Implement needed technical and operational infrastructure upgrades
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Prepare for deployment for eCall for HGV and Dangerous Goods and Long Distance Coaches and for powered two wheeler vehicles
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Identify possible use of eCall system for public and private value-added services
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Produce the training materials for the eCall operators
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Define and then perform PSAP Conformity Assessments, which is a legal obligation for all PSAP handling eCall based on 112
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Look at advancements in the management of data and next generation 112 for eCall
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Promote pilots results and best practices with other EU Member and Associated States not involved in HeERO pilot.

eCall-working
Project Input:
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GPS is the main input for the time and location of the vehicle. The point on digitalisation of transport documents could also be important which will give the type of vehicle and its number plate and the goods carried by the vehicle.
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The geo-location of the accident is shown by transferring the real time data for information of the cargo by using the eCMR as the source of data for giving connection between the PSAPs and the passengers.
Struggles:
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The data which is send by the eCall must be fast and should be managed properly and the PSAPs must react immediately. It should be in a simplified way and the storage of the information which will be useful for further study.
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The PSAP upgrade activity is progressing but some delays are being experienced by procurement legislation.
Assets:
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The focus will be on in-vehicle system equipment interface, Telecommunication infrastructure (specifically 112/E112 ECall related parts) and PSAP infrastructure.
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Cloud network – where all the information about the vehicles and its goods is shared among the different logistic operators and the PSAP. It should be accessible anytime for the improvements.
Project Output:
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All the vehicles are compulsory to have the eCall system installed in every vehicles in Europe.
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HeERO will study and make reports on eCall implementation which will help in the deployment of the service in all the European countries and also in the countries not involved in the pilots.
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The deployment of a sustainable and interoperable eCall service across all countries which will lead to increased road safety as eCall is one of the most promising road safety systems.
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Arriving at the accident scene sooner will also allow faster clearance of crash sites, thus reducing the risk of secondary accidents, decreasing congestion times,
cutting fuel waste and lowering CO2 emissions. -
While digital transport documents, such as eCMR, improvises efficiency of logistics chains they are also becoming a key element in improving road safety. Therefore, the I_HeERO project will create a bridge between logistics efficiency and road safety.
Pilot Countries:
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The HeERO 1 pilot includes National and International pilots involving Croatia, Czech Republic, Finland, Germany, Greece, Italy, Romania, Sweden and The Netherlands. HeERO 2 pilot gathers Belgium, Bulgaria, Denmark, Luxembourg, Spain and Turkey.
Status:
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The project is finished from 01/01/2015 - 31/12/2017 and implementation is going on in the four wheelers.
Budget:
Total amount of EU Grant: 15,315,979.50 EUR
Contact Person:
William Denous -William.Denous@iruprojects.org
Technical-ImplementationOfficer: AndyRooke –a.rooke@mail.ertico.com
Dissemination Manager: Hugo Roebroeck – h.roebroeck@mail.ertico.com